I’ve always wondered when I’ll get to benefit from the monthly SSS contributions I’ve made over the last 10 or so years that I’ve been working. The time came when I had to cash in the maternity benefit from SSS when I gave birth seven months ago. The SSS Maternity Benefit according to the SSS website “is a daily cash allowance granted to a female member who was unable to work due to childbirth or miscarriage.” For one to avail of the benefit, the mom must, “have paid at least three monthly contributions within the 12-month period immediately preceding the semester of her childbirth or miscarriage”. Also, most importantly “that she has given the required notification of her pregnancy through her employer if employed, or to the SSS if separated, voluntary or self-employed member.”

When I got pregnant, our HR/Admin personnel gave me a MAT-1 (Maternity Notification Form 1) to fill-up which I submitted together with the latest ultrasound that I had of my son as proof of pregnancy.

The cash payout is capped at Php30,000 (For a guide on how to compute how much you are entitled to click here) This amount is advanced by the company to the employee. SSS in turn reimburses the company upon the submission of the SSS form MAT-2 (Maternity Reimbursement Form) along with a duly registered birth certificate and in the case of a caesarean delivery, a certified true copy of operating room record/surgical memorandum (or whatever document the hospital will provide as proof of the procedure).

Here’s where the SSS Digitized ID comes in. Without the ID, the company cannot reimburse the benefit they’ve advanced you and the company will have to deduct the benefit from your salary. Aray.

With that in mind, I went to the SSS East Ave head office last June 26 with the hubby in tow. We didn’t have the new IDs yet so we both took the day off to get our schedules. Yep, schedules, you go to SSS, fall in line to get the schedule when you would be having your picture taken for the ID.

Here are the Three Things to Remember When Going to the SSS Main Office:

    • Only the first 100 applicants will be entertained – NOT TRUE. When my hubby and I arrived we were numbers 116 and 118 and that was at 7 a.m. already. There were still people coming in at 9 and 10 am also and they weren’t being turned away at the door.


    the line at 7 am

    • Bring a good book or a game. The queues are long but they are very orderly thanks to the manong guard who made sure that no one was cutting in line and the announcer who barked the next available booth and the next applicant to be served. You will be waiting for at least one hour though so bring something to keep yourself entertained.

    • Bring 2 Valid IDs with pictures. A company ID will do and then bring one government ID. There were some applicants who didn’t bring any IDs and had to be turned away.



    where the IDs are inspected

    The line moved right away. A security guard inside the well-lit and spacious office kept everyone informed of the procedures and processes. He would bark reminders every now and then which kept people up and alert. When we went in, two ladies in a booth checked the IDs we brought. I brought at marriage certificate and my license. All applicants must bring two valid IDs, with one bearing a recent picture of yourself. After checking the IDs, they stamped a number at the back of my E6 and the long wait began.

    manong guard

    Numbers are called out by a person behind a booth. At 7 am, it was impressive to know that there were at least 5 booths open that serviced the taxpayers. The “emcee” called out numbers and the booth they had to go to. The SSS ladies would raise a flag with their booth number to let the emcee know that they’re open. (There’s an electronic sign board in the building but it’s at the other side of the waiting area where no one can see it….hmmm).


    booths a-plenty

    At 8 am, the emcee led everyone to a morning prayer. It was actually a nice and welcome stop but being in the government though, shouldn’t they not presume that everyone was Catholic? In UP we never said morning prayers. But to quote my high school teacher “walang dyos sa UP!!”.

    The whole process was orderly although the wait was a bit long. However, 2 hours isn’t much if you think about it from start to finish. If your records are in order, the ladies at the booth would only need to enter a few details about you, ask a few questions and then send you on your way. The last stop is a booth near the exit where a lady would staple a piece of paper which shows your schedule. Mine was Aug. 6.

    Honestly, I expected worse knowing how notorious government offices can be. But SSS that day was clean, efficient and orderly. My hubby, who just found out that his ID number was temporary, was not given a hard time either. He was asked to photocopy his ID and to come back after two weeks though to get his schedule. By 10 am, we were done.


    playing the waiting game

    I had my pic taken last Aug. 6, I was in and out in an hour. Only people who are present at the scheduled window are allowed to sit down on the chairs though. If you’re an hour early for your “photoshoot” for example, the manong guard will ask you to line up.
    Even if one does not have the digitized ID, companies can submit the acknowledgement receipt of the E-6 to get their reimbursement As for the actual digitized ID it may take up to 3 months before the ID is sent to our house (they send the ID to your mailing address). Ergo, mawala na ang lahat, huwag lang ang stub.

    sss e-6 stub

    VIP – very important paper

    *Hey there! You may also be interested in: SSS Branches with ID Capture Facilities from our sister website. :)

    Be Sociable, Share!

    About The Author

    EJ is an IT manager by day, and Plants vs Zombies addict by night. Oh and he blogs too. Through ManilaBlogs.com, EJ wants to help the Pinoy create and maintain his own blog. The Pinoy blogging community is a very friendly one and this is his contribution! He's also the main technical person behind the ManilaReviews, ManilaFitness, and ManilaBlogs. Geek? Di naman masyado.

    5 Responses


      Dear Syd,
      Thanks a lot for sharing your views with us about the SSS system. I definitely agree with you that the SSS website required to reform their website link and the staff required to have further training. I have had a very bad experienced in SSS, but I will not mention it here as I would like it to be resolve from their internal offices as it is deemed necessary. It is about the Death and Funeral Claims for which I find appalling level of services. They are making lots of excuses but it is an irrelevant excuse. A lot of them so slow processing documents and lots of them have been caught talking and laughing and not doing anything at all. SUCH A WASTE OF SPACE. It is time for the Senior Managers to re-shuffle their staff…It is once again deemed necessary.


    2. Syd Castillo

      My not-so-happy letter to SSS regarding the middle name (and not middle initials) on the new digital unified SSS ID.  I hope you don’t make the same mistake. , Enjoy reading!

      Dear Sir/Ma’am


      About an hour ago, I came from the Social Security System (SSS) Office at your branch located at the G/F SSS Makati Building, 6782 Ayala Avenue corner V. A. Rufino Street, Makati City.  And I am not happy.

      I wanted to replace my lost SSS Identification Card and I was impressed how efficient SSS was, on using its website to disseminate information.  I downloaded the forms I needed and followed the instructions on the form.  Brought with me the required forms to the SSS Branch Office and started to queue.  I was online for about 30 minutes.  The line was very organized and the Securtity Guards were very friendly.

      When my time came to be served, the gentleman on the counter, who was very polite, informed me that I do not have the complete documents.  He further informed me that SSS is in the process of upgrading its ID System and as such, the system changed from middle initials to full middle names.  This information was not in your website and I was upset because this entails that I have to apply for a birth certificate and I have to return back again.  Not to mention the time it will take!  If you are on my shoes, I am sure you will also get upset.

      In your SSS ID page in your website –


      Since you provide world-class services to your members (that’s your vision, by the way), there should be an advise somewhere that SSS is updating its system, explaining that the old system only carried middle initials and to change it to middle names, one should bring a birth certificate from the National Statistical Office.  Furthermore, it is really amazing how illogical for a government agency not to honor a public document.  I had my passport, which shows my middle name, but SSS does not honor If you do not honor the passport.  If you do not honor the passport, then why do you put in your website that SSS Form E-6 must be submitted together with any of the following primary documents – one of them is the Passport.  I find this very bureaucratic.

      Even the picture of the SSS ID in your website is an old one!

      And one thing more, to avoid people signing the forms with blue ballpoint pen (like what I did), perhaps you should consider putting the word “Use Black Ink” as a watermark across the form.

      I feel a victim of your system.  I can not do anything but to follow your system.  I am at your mercy.  I hope you are happy!

      Syd Castillo

    3. ines g.gonzales

      paano po ba makukuha ang sss id ko eh nandito na po ako sa bulacan pero dati nakatira ako sa cavite pero hanggang ngayon di ko pa rin nakukuha ang id ko


    Leave a Reply

    Your email address will not be published.