Comments on: Stackers at Eastwood City

By: Ivy

Ivy — Thu, 01 Jul 2010 04:12:33 +0000

Same with Bob, I've been going to STackers at Esatwood for several months now and they have been consistently slow in service and sometimes, some of our orders do not arrive at all anymore. Tonight was the last straw, my colleagues and I went to Eastwood for a quick lunch around 2 am (we work in a call center), when we got there, I immediately entered the store as we were pressed for time and wanted to place our orders as soon as possible, knowing it might take some time. As we were about to take the long table, we were stopped rudely by the gay waiter, signalling taht we shouldn't go to the table, so I asked why, is it reserved? He said the floor was wet. So I was thinking, ok, let's be careful and started to walk towards the table again but gaain he stopped us from afar, and said, "basa". So I asked, "hindi ba pwede dito?" The restaurant was full at that time and we were waiting for an answer form him but he has turned away from us. That put me in high gear and I loudly told my colleagues that we're leaving. Nobody made a move to stop us and when we got outside, I was so frustrated so I wnet back and asked for the manager. I told Vence, the manager-on-duty about my complaint and left. Later, I decided to call the hotline, and it turned out that the call is being routed to their Eastwood branch. The gay waiter Moymoy was the one who took the call. I asked for their Head Office's contact info but they refused to give it to me. I am still searching for a contact no. so I can finally file a complaint.

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Tweets that mention Stackers at Eastwood City | Manila Reviews -- Topsy.com — Wed, 19 May 2010 12:01:03 +0000

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By: bob

bob — Mon, 03 May 2010 18:21:37 +0000

I have been a fan of stackers eastwood since it started in eastwood, but my fondness has turned into frustration tonight. I ordered big brekkie @ 1am and asked the waiter to deliver coffee earlier since i know that the meal is available at 2. No coffee came… So I thought they’ll just serve it with the meal. I followed up the meal and started to order 10 minutes before 2am. I was the one who approached the chef to explain my preferences since the waiter was too slow to understand all of what I said. The coffee arrived 10 minutes before the food. Then now they are telling me that it’s a separate order and will be giving me the coffee that goes with the meal later. Do they want to overdose me with caffeine? Is this a new marketing ploy to boost their sales? Well it’s so not working… They just lost one loyal customer this day… I won’t return to Stackers again…